Last Updated 06/08/2025

Company Information

Website: govtcareerhub.com
Address: Ward No.15, Mahatma Tulsi Ward, Udaipura, Dist- Raisen (M.P.), India
Email: [email protected]
WhatsApp: +91 7747060706

Overview

This Refund Policy outlines the terms and conditions regarding refunds for digital products and services purchased from GovtCareerHub.com. By making a purchase on our website, you acknowledge that you have read, understood, and agree to be bound by this policy.

Nature of Our Products

GovtCareerHub.com specializes in selling digital educational materials, including but not limited to:

  • Study notes for government examinations
  • Educational content and materials
  • Digital guides and resources
  • Online courses and tutorials

All our products are digital in nature and are delivered electronically upon successful payment confirmation.

No Refund Policy for Successful Purchases

Important Notice: Once payment has been successfully processed and digital products have been delivered, NO REFUNDS will be provided under any circumstances.

This strict no-refund policy exists because:

  1. Our products are digital materials that are instantly accessible upon purchase
  2. Digital content cannot be “returned” once accessed or downloaded
  3. All product descriptions, previews, and details are clearly provided before purchase
  4. Customers have the opportunity to review all product information before making a payment decision

Failed Payment Refunds

In cases where payment processing fails due to technical issues, bank errors, or system malfunctions, we will process refunds according to the following terms:

Eligibility for Failed Payment Refunds

  • Payment was deducted from your account but the transaction failed to complete
  • You did not receive access to the purchased digital content
  • System error prevented successful delivery of products despite payment completion
  • Bank or payment gateway technical issues resulted in incomplete transactions

Refund Processing Timeline

  • Refunds for failed payments will be processed within 7 (seven) bank working days from the date of refund request
  • The actual credit to your account may take additional 2-3 business days depending on your bank’s processing time
  • Weekends and public holidays are not counted as working days

Refund Process for Failed Payments

To request a refund for a failed payment:

  1. Contact Us Immediately: Report the issue within 48 hours of the failed transaction
  2. Provide Documentation: Submit the following information:
    • Transaction ID or reference number
    • Payment receipt or bank statement showing deduction
    • Screenshots of error messages (if any)
    • Registered email address used for purchase
    • Contact details for verification
  3. Verification Process: Our team will verify your claim within 2 business days
  4. Refund Initiation: Once verified, refund will be initiated to the original payment method

Non-Refundable Circumstances

Refunds will NOT be provided in the following situations:

  • Successful purchase and delivery of digital content
  • Change of mind after successful purchase
  • Dissatisfaction with content quality or relevance
  • Technical issues on the customer’s end preventing access
  • Sharing of login credentials leading to unauthorized access
  • Violation of our terms of service
  • Requests made after 48 hours of failed payment

Contact Information for Refund Queries

For any refund-related queries or to report failed payments:

Email: [email protected]
WhatsApp: +91 7747060706
Response Time: Within 24 hours (Monday to Friday)

Please include “REFUND REQUEST” in the subject line when contacting via email.

Dispute Resolution

In case of disputes regarding refunds:

  1. First contact our customer support team
  2. Provide all necessary documentation
  3. Allow 7 business days for internal review
  4. If unresolved, disputes will be handled according to Indian Consumer Protection Laws

Payment Methods and Refund Process

Refunds will be processed through the same payment method used for the original transaction:

  • Credit/Debit Cards: 5-7 business days
  • Net Banking: 3-5 business days
  • UPI/Digital Wallets: 2-3 business days
  • Other Methods: As per respective payment provider’s timeline

Important Terms and Conditions

  1. Digital Delivery: All sales are final once digital content is successfully delivered
  2. Responsibility: Customers are responsible for providing accurate payment and contact information
  3. Verification Required: All refund requests require proper verification and documentation
  4. Processing Fees: Any processing fees charged by payment gateways during refund will be deducted from the refund amount
  5. Currency: All refunds will be processed in Indian Rupees (INR) only

Modifications to This Policy

GovtCareerHub.com reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after any modifications constitutes acceptance of the updated policy.

Legal Jurisdiction

This refund policy is governed by the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Raisen, Madhya Pradesh, India.

Customer Acknowledgment

By proceeding with any purchase on GovtCareerHub.com, you acknowledge that:

  • You have read and understood this refund policy completely
  • You agree to abide by all terms and conditions mentioned herein
  • You understand that digital products are non-refundable once successfully delivered
  • You will contact our support team immediately in case of any payment-related issues

For immediate assistance, contact us:
📧 Email: [email protected]
📱 WhatsApp: +91 7747060706

This policy is designed to protect both our customers and our business interests while maintaining transparency in all transactions.